Frequently Asked Questions
We’re sorry you’re experiencing trouble placing an order. Please try clearing your browser cache, using a different browser, or checking out as a guest. If the issue persists, contact our Customer Service team at [email protected], and we’ll resolve it as quickly as possible.
Yes, your card is charged immediately upon placing an order. The transaction may initially appear as an authorization on your account, which will then process as a charge on your statement, typically within a few business days.
Absolutely! We offer fully customizable print-on-demand products. You can request a brand-new design, modify existing designs in our shop, or change elements like fonts, quotes, or images. You can also submit your own design for us to print and ship. Email your requests to [email protected], and we’ll bring your vision to life.
If you enter an incorrect address, please email us at [email protected] as soon as possible. If the order hasn’t been processed or shipped, we can update the address. Once the order has shipped, we are not responsible for re-sending the item to a new address. Please double-check your address when placing your order to avoid issues.
If you receive a defective or damaged item, please send a photo of the item along with your order number to [email protected]. If the item is faulty or damaged (e.g., fades after the first wash), we’ll provide a free replacement without requiring you to return the original. We just need a clear picture of the issue to process your claim.
Warehouse Address
43 STARLIGHT DR MONTICELLO, NY 12701